To support the volume and complexity of today's user and application requirements, IT needs to take a fresh approach to infrastructure. Fortunately, new technologies are coming together to help you construct a smarter, more flexible environment. This new tools will allow us to progress toward your goal.

Technology can not work proactively by itself. We have the best human resources to anticipate the great variety of technological issues as to meet the most high standards in Support Service Level as our special agreement.

No more call centers. No more dealing with a different person every time you need something. No more transferring you to the "expert" who transfers you to another "expert" and then on to another "expert", with none of them knowing anything about your configuration, your needs or even your business. And, most importantly, no more feeling like you're just one more anonymous customer stuck in a system that works against you instead of for you.

Instead, you have a dedicated Vittox Support Team that's built around you and your needs. It's the Team's responsibility to know and understand your configuration, your goals and you. Your Account Manager is your single point of contact and is accountable for ensuring all of your infrastructure needs are met. Working alongside your Account Manager—your Business Development Consultant, Systems Engineer, Support Technician, Support Specialists, Billing Specialist and representatives of Vittox Professional Services and Data Center Operations. Combining years of experience and unrivaled expertise, they all work together with one purpose, to give you peace-of-mind.

We know that every second your network is down you're losing opportunities, revenue and the confidence of your users and visitors. So we decided to do something about it. We designed and built the Zero-Downtime Network to minimize downtime and we are so confident about its capabilities that we will give you money back if it goes down. And it works so well that we guarantee it.

To provide multiple redundancies in the flow of information to and from our data centers, we partner with nine network providers. You get the fastest and most reliable network connections because our Proactive Network Management methodology monitors route efficiency and end-user performance, automatically improving the network's topology and configuration in real-time.

When it comes to security, companies should look for a balance between risk and cost. These basic IT security products may meet the business needs of small-to-medium, low-profile entities. This level of protection is far better than having nothing at all and will significantly reduce the risk of security incidents. Vittox recommends this pack as a minimum security measure.

You need to know without question that you're entrusting your business, your data and your applications to someone that takes security as seriously as you do. Rest assured, we do. Working with thousands of customers over the years, we've assembled an array of security services, managed devices, security expertise and Best Practices to provide the highest levels of protection. Whatever your need may be—whether it's security devices optimized to protect your IT assets, help complying with complex industry and government regulations or guidance with best practices for growing your business securely—you'll never doubt how secure you really are.